pk447's Privacy Policy
Your personal information is completely safe with us — here is a detailed explanation of how pk447 collects, uses, and protects your data.
Introduction & Scope of Policy
pk447 ("we", "our") operates a trusted online casino and betting platform for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy ("Policy") describes how pk447 collects, uses, stores, and where necessary shares your personal information with third parties.
This Policy applies to the pk447 website (pk447.lat), its mobile version, and all associated digital services. By using our platform, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, you are requested not to use our services.
This privacy policy may be updated at any time. In the event of changes, we will publish a notice on the website. Please review this page regularly.
What Information We Collect
pk447 collects information about you in various ways. The categories of that information are detailed below:
Registration & Account Information
When you create an account at pk447, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Banking and payment method details (bKash, Nagad, Rocket, Upay or bank account details)
- Documents required for identity verification
- Username and password (stored in encrypted form)
Transaction & Financial Information
For every deposit and withdrawal, we store:
- Transaction amount, date and time
- Details of the payment method used
- Betting history and game activity
- Bonus claim and usage history
Technical & Device Information
When you visit our platform, the following is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Data obtained from cookies and similar tracking technologies
- Page visit history and session duration
- Referral source and navigation path
Customer Support Communications
When you contact our support team:
- Records of live chat conversations
- Email messages and attachments
- Complaint and resolution history
Purpose of Information Use
pk447 uses the information it collects solely for the following legitimate purposes:
Account Management
Creating, verifying, and keeping your account secure; confirming identity; managing login and security.
Payment Processing
Completing deposit and withdrawal processes; verifying the validity of financial transactions; preventing fraud.
Customer Support
Resolving your questions and complaints; providing 24/7 live chat and email support; improving service quality.
Responsible Gaming
Monitoring gaming behaviour; identifying problematic playing patterns; assisting with limit setting.
Safety & Security
Preventing account hacking and fraud; detecting suspicious activity; maintaining platform security.
Service Improvement
Improving the user experience; introducing new features and games; resolving technical issues.
pk447 never sells your personal information. Information is shared with third parties only for payment processing and compliance with legal obligations.
Sharing Information with Third Parties
pk447 may share your information with third parties only in the following limited circumstances and under strict controls:
Payment Service Providers
To complete your transactions, we work with authorised payment service providers in Bangladesh — such as bKash, Nagad, Rocket, Upay and banking partners. Only the information necessary to process transactions is shared with these partners.
Technology & Game Providers
Our platform includes various game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. These providers may process the minimum information required to operate games, but they do not have access to your personally identifiable information.
Legal Authorities
In response to legal claims, court orders, or government investigations, we may be required to disclose information to the relevant authorities. In such cases, only the information necessary to meet legal obligations is provided.
Fraud Prevention Agencies
For anti-money laundering and fraud detection purposes, we may use the services of specialised security agencies. In this process, your information is handled under strict confidentiality agreements.
Cookies & Tracking Technologies
The pk447 website uses cookies and similar technologies that improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the core functions of the platform — maintaining login sessions, managing security tokens, and remembering your preferences. Disabling them will prevent the site from working properly.
Functional Cookies
These cookies remember your previous preferences and settings — such as your preferred language, game category, and display settings — so you do not have to set them up again on each visit.
Analytics Cookies
We collect anonymous analytics data to analyse platform performance and user behaviour. This information helps us improve our services and does not personally identify you.
You can manage cookies through your browser settings. However, disabling essential cookies may limit some services.
Data Security Measures
pk447 has adopted industry-standard technical and organisational measures to ensure the security of your personal information:
SSL Encryption
Our website uses SSL/TLS protocol, which encrypts all information transmitted between your browser and our servers.
Data Encryption
Stored sensitive information — passwords, payment details — is kept secure using advanced encryption algorithms.
Security Monitoring
Our security team monitors the platform 24/7. Immediate action is taken when suspicious activity is detected.
Access Control
Only authorised staff have access to your information. Access is restricted according to staff roles and requirements.
Your Rights
As a registered user of pk447, you have the following rights over your personal information:
Right to Access Information
You may request a complete summary of your personal information stored with us at any time. We are obliged to provide this information through a secure channel.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. We will make the correction as soon as possible.
Right to Delete Information
In certain circumstances, you may close your account and request deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations or ongoing financial transactions.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. In that case, we will no longer use your information for that purpose.
Right to Data Portability
You may request your account data in a structured, machine-readable format.
To exercise these rights, contact our support team at [email protected]. After verifying your identity, we will process your request as soon as possible.
Data Retention Period
pk447 retains your personal information only for as long as necessary. The retention policy for different types of information is as follows:
Active Account Information
We retain all account information for as long as your account remains active. This is essential for providing you with uninterrupted service.
Closed Account Information
Even after an account is closed, financial transaction records and identity verification documents are retained for a set period to meet legal and regulatory obligations.
Technical Log Information
Server logs, security incident records, and other technical information are retained for a limited period and then securely deleted.
Protection of Minors
pk447 is strictly committed to the protection of minors. Our platform is for users aged 21 and above only. We do not intentionally collect any personal information from persons under the age of 21.
If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. Parents and guardians are encouraged to use parental control tools and to make their children aware of online safety.
Policy Changes & Contact Us
pk447 reserves the right to amend this privacy policy at any time. In the event of significant changes, we will publish a notice on the website. If you continue to use our platform after the updated policy, you will be considered to have agreed to the revised terms.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
Support Pages
pk447 is a safe and reliable platform. We follow SSL encryption and fair play policies to keep your information and experience secure. Your privacy is our top priority.